Privacy Policy

1. Introduction

PointsGo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight search and points optimization service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Credit card and points program balances you choose to enter
• Flight search history and preferences
• Frequent flyer program account details you provide
• Communications you send to us

When you sign in with Google, we receive your email address and basic profile information as authorized by you.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Calculate optimal points redemption strategies
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect and prevent fraud and abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf
• Third parties when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted in transit and at rest.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with third-party providers including Supabase (authentication and database), Stripe (payments), and various airline and credit card APIs. Each has their own privacy policies governing the use of your information.

9. Children's Privacy

Our service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@pointsgo.com.